Shipping Information
- STANDARD U.S. DELIVERIES(back to top)
Standard U.S. deliveries cost, $7.00 and are shipped via UPS Ground or through the U.S. Post Office, whichever is most efficient. Please allow up to 10 business days for delivery. (Note that orders totaling $100 or more will ship via UPS Ground--except to Hawaii and Alaska--and will require a physical address for delivery; no P.O. box or APO addresses.)
- EXPEDITED TWO-DAY DELIVERIES(back to top)
Two-day delivery is available to continental U.S. addresses only, at a cost of $18.00
for the first item and $2.00 for each additional item. Orders shipped via UPS 2nd-Day Air require a physical address for delivery (no P.O. box or APO addresses); not available to Hawaii or Alaska. Allow two business days for delivery (no Saturday or Sunday delivery, order must be received by 1 pm, PST, Mon.-Fri., to ship same day).
- EXPEDITED NEXT-DAY DELIVERIES(back to top)
Next-day delivery is available to continental U.S. addresses only at a cost of $45.00
for the first item and $2.00 for each additional item. Orders shipped via UPS Next-Day Air require a physical address for delivery (no P.O. box or APO addresses); not available to Hawaii or Alaska. Allow one business days for delivery (no Saturday or Sunday delivery, order must be received by 1 pm, PST, Mon.-Fri., to ship same day).
- CANADIAN DELIVERIES(back to top)
Orders shipped to a Canadian address cost $7.00
for the first item and $2.00 for each additional item and are shipped via the most efficient method available. Allow 2-4 weeks for delivery.
- INTERNATIONAL DELIVERIES(back to top)
Orders shipped to a foreign address cost $10.00
for the first item and $10.00 for each additional item and are shipped via the most efficient method available. Allow 2-4 weeks for delivery.
- ITEMS "ON ORDER"(back to top)
When placing an order for which one or more of the desired products is labeled "On Order," two options are available:
1) Request that all in-stock items ship immediately and pay a separate shipping charge for the On Order item(s). (i.e., for a two item order -- one in-stock, one On Order -- shipped standard delivery to a U.S. address, the shipping charge would be $12). At this time we are unable to ship On Order items via expedited delivery methods (2-day or overnight) through the Web site. Please call 1-800-244-2224 during regular business hours to arrange for expedited delivery of On Order items.
2) Request that all products ship together, requiring the entire order to be held until the On Order item is available. You will only be charged one shipping charge.
- OTHER DELIVERY OPTIONS(back to top)
For delivery options outside those listed here, please contact our customer service department at 1-800-244-2224 (Monday through Friday, 9 am to 5 pm, Pacific Standard Time).
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